HOW TO ACCESS YOUR DIGITAL TICKETS
Digital tickets offer numerous benefits including quick and easy entry and less risk of lost, stolen, or counterfeit tickets. Through digital ticket delivery, we hope to improve how patrons receive and manage their tickets and help ensure the best Broadway Sacramento experience possible.
After selecting the Digital Tickets delivery method and completing your ticket purchase with Broadway Sacramento, you will receive a confirmation email with a link to access your tickets through your personal Mobile Ticket Wallet.
1. LOGIN TO THE MOBILE TICKET WALLET.
GO TO: TICKETS.BROADWAYSACRAMENTO.COM on your mobile device.
Enter the same email address used to purchase your tickets with Broadway Sacramento.
Then log in using either LOGIN WITH YOUR PASSWORD – use the same password set up for your Broadway Sacramento account.
Or LOG IN WITH EMAIL – you will be emailed a 6-digit code to enter in place of a password.
Forgot your password? Reset your password.
2. VIEW UPCOMING EVENTS
Once logged in, you’ll find your current tickets under “My Events.”
You can view past events under “History”.
3. VIEW YOUR DIGITAL TICKETS
After tapping on a specific event ticket, you’ll see your digital tickets. To flip through tickets to view each seat location, tap the arrows or swipe right and left.
Tap “Ticket Details” for information you’d normally find on your ticket like order ID.
From here, you can share your tickets with your guests (some restrictions apply). Click here to see instructions on ticket sharing.
4. SCAN YOUR TICKETS AT THE VENUE
The scannable QR code for entrance will be active 2 hours prior to your performance start time.
A screenshot or print out of your ticket will not be valid for entry because your QR refreshes every 30 seconds. This new feature helps prevent fraudulent ticket sales.
